By having this information in advance, the managed isolation facilities will be better able to support the different needs of people during their stay. Managed Isolation Allocation System (external link). Spaces in managed isolation are extremely limited, but more may become available as travel plans change. When entering details into the Managed Isolation Allocation System please indicate in the ‘Special requirements or other information’ text box under ‘Step 2’ of your registration, that the two (or more) registrations are one family and wish to isolate together. We recommend you keep checking the Managed Isolation Allocation System for your preferred date. The Managed Isolation Allocation System allows us to better match the number of people flying into the country with the availability in managed isolation facilities, and ensure the number of people arriving does not exceed the available rooms. You will not be able to choose the city or facility where you isolate. We will allow the airline to board you with your existing voucher in these rare situations, as we recognise that you may already be at the airport or in transit. Please note: This content will change over time and can go out of date. Travellers to New Zealand from all countries must complete a 14-day stay in managed isolation or quarantine. The first quarantine-free flight, NZ103, which took off from Auckland for Sydney on 16 October. If you need to update some information on your allocation, such as misspelling of name, or passport details, email: flightchanges@miq.govt.nz and include in your email a copy of your voucher and your requested changes. Passengers on the same flight are typically allocated to the same managed isolation facility, except those assessed as having a higher risk of COVID-19 who will enter quarantine. Until last month, there were usually 1300 vacancies a day, but vouchers for inbound travellers to stay in managed isolation are now sold out until January. The voucher will also be instantly emailed once the allocation has been confirmed. New Zealand's policy of placing new arrivals in hotels to complete their quarantine is being looked at by UK officials as an option to control the spread of new coronavirus variants. Costs for managed isolation and who needs to pay (external link). All travellers are required to present a Managed Isolation Allocation Voucher in order to board their flight, regardless of when their flight was booked, unless they are exempt from using the allocation system. When you arrive in New Zealand you are screened for symptoms of COVID-19. The Managed Isolation Allocation System is an online portal for everyone travelling to New Zealand to secure their place in a managed isolation facility before they board their flight. The proposed voucher system would not result in … your flight that was due to depart in 3 days and now departs in 4 days), the airline will need to work with the New Zealand Government to ensure that there is space for you in managed isolation at the new arrival time. If you are travelling as couple, family or travel party who wish to isolate together, of 12 people or fewer, complete a ‘family registration’ for everyone in your group and receive one voucher. Of the 237 mariners in the hotel, 31 are infected with Covid-19. Find out more about quarantine-free travel. Almost all travellers are legally required to have a voucher confirming their place in managed isolation before boarding their flight. If you have queries about changes to your flight number, please email: flightchanges@miq.govt.nz with a copy of your original flight ticket and your voucher, and details of the new flight number. https://www.miq.govt.nz/travel-to-new-zealand/secure-your-place-in-managed-isolation/ Unfortunately, we do not have the ability to book a space or find available dates on your behalf. Spaces in our facilities are extremely limited during the New Zealand summer holiday period. If it passes, the country will join Australia in charging for quarantine, costs that states implement on a case-by-case basis, mostly covering more travellers than the New Zealand rules will. Lack of vouchers affect patient referrals and face increase risks of catching COVID while in NZ quarantine. If your airline cancels your flight we recommend that you always contact your airline first to check if they have made any arrangements with us to reschedule your allocation. Over 68,000 people have completed their managed isolation stay safely, and have returned to their loved ones and friends. There are currently 31 managed isolation and quarantine facilities operating around New Zealand. Quarantine-free travel to New Zealand. From 21 January 2021, you can travel from the Cook Islands to New Zealand without having to go into a managed isolation facility. If you are travelling with people who aren’t your family, you will each need to complete an ‘individual registration’. By completing 14 days in managed isolation or quarantine, we can ensure people do not have COVID-19 before returning to our communities. Couples should complete a 'family registration'. You do not have to pay for a voucher. You must have a Managed Isolation Allocation System voucher securing your place in a managed isolation facility or you will not be able to board your flight, unless you are exempt from using the system. Managed isolation is an important part of keeping COVID-19 out of New Zealand, but we know there are people facing exceptional circumstances. However, some people will be charged for their stay in managed isolation or quarantine. You will need to cancel your voucher in MIAS and obtain another one for a date that will meet your travel needs when you are well. If you are travelling as part of a family group of 13 people or more, you will need to complete two or more family registrations. Almost all travellers are legally required to have a voucher confirming their place in managed isolation before boarding their flight. 20 January 2021. This is called quarantine-free travel. Charges for managed isolation. New Zealand has a 4-level COVID-19 Alert System. Data and statistics about managed isolation and quarantine in New Zealand. Vouchers can be credited to your Airpoints™ account. You will not be able to board your flight if you do not have a voucher confirming your place in managed isolation. If your new flight arrives on the same date as your existing voucher, you can update your flight details yourself by selecting the ‘Change flight’ option in step 3 of your registration. Cook Islanders to resume travel to New Zealand | covid19.govt.nz Travellers to New Zealand from all other countries must complete a 14-day stay in managed isolation or quarantine. The director of the health department, Dr. Eddie Akauola says that they are struggling to send their referral patients to New Zealand because of the lack of vouchers for the quarantine facilities there. Using an Air New Zealand issued Voucher. This includes travellers returning from quarantine-free entry to Australia. Find guidance on everyday activities — including life at home and going to events. A group travelling together will be issued a single voucher for all passengers in the group. We recommend you continue checking the Managed Isolation Allocation System for your preferred date. Due to the international upheaval to air travel caused by COVID-19, flight data a few months out can be very changeable. Aaron Martin , principal lawyer at New Zealand Immigration Law, explains how the new quarantine voucher system will work for people returning to … The Government is extending pre-departure testing to all travellers to New Zealand, except for Australia, Antarctica and most Pacific Islands. you have attached evidence to support your application. Evidence required: Maritime ID and official letter from shipping company. A shake-up to the managed isolation system and bringing in a voucher programme could help ease the burden of the Covid-19 pandemic on the Government, a think tank proposes. Your flight may be operating under multiple flight numbers from different airlines. Spaces in managed isolation are extremely limited, but may become available as travel plans change. If your airline changes your flight number more than 48 hours in advance of your departure, and you still arrive on the same date, the airline will need to advise the New Zealand Government of these changes, so that we can update the system. The managed isolation and quarantine website, run by the Ministry of Business, Innovation and Employment (MBIE), has information about exemptions, including: Exemptions from managed isolation and how to apply (external link), Last updated: Very few emergency allocation requests will be granted. There is a four-step process to get your Managed Isolation Allocation Voucher: Enter passenger details of the individual or everyone in the group travelling together. New Zealand's managed isolation and quarantine (MIQ) facilities would be unlikely to be able to accommodate all Covid-19 cases if faced with a widespread community outbreak of the virus. Almost all travellers are legally required to have a voucher confirming their place in managed isolation before boarding their flight. We recommend you continue checking the Managed Isolation Allocation System for your preferred date. Evidence required: A ticket out of New Zealand in less than 24 hours from arrival. We have put in place a robust system for exemptions from managed isolation. With only 25 coronavirus deaths among a population of nearly 5 million, medical officers are now being directed to manage all positive confirmed cases in a quarantine camp, according to the … An emergency allocation process exists for limited situations that require urgent travel to New Zealand within the next 7 days. Strict isolation or quarantine requirements are also in place for those arriving at the maritime border - more information is available on NZ Maritime border controls. However, some people will be charged for their stay in managed isolation or quarantine. A managed isolation and quarantine spokesperson said it was possible for people to book quarantine vouchers with a flight number but not have the flight booked. These passengers may be asked at check-in or when boarding to provide evidence of their exemption, such as ID or a letter of exemption. People are exempt from a day 0/1 test if they arrive from Australia, Antarctica or most Pacific islands. You are legally required to obtain a Managed Isolation Allocation system voucher confirming your place in a managed isolation facility before boarding a flight. Find out what to do if your arrival date is not available in the allocation system, Find out what to do if your flight number isn't listed. Are you in a managed isolation or quarantine facility and have a question or concern? We are continuing to load flight data once we are confident of its reliability. While Kiwis may travel to select destinations in Australia without necessitating quarantine, New Zealand has yet to open up its borders to Australia due to the recent surge of coronavirus cases in several of its states. All of New Zealand is at Alert Level 1. Compulsory quarantine, termed managed isolation by the government, is New Zealand's health response to minimise the risk of new cases of Coronavirus disease 2019 (COVID-19) entering the country during the 2020 COVID-19 pandemic in New Zealand.Compulsory managed isolation was announced by Prime Minister Jacinda Ardern at the daily 1 pm press conference on 9 April, with the … go into ‘managed isolation’ in a government-provided facility (hotel), or; if you have COVID-19 symptoms, go into a quarantine facility (separate hotel). Learn more about pre-departure testing. Your voucher allocates you a place in a managed isolation facility. What you need to do at Alert Level 1. You will each receive your own voucher. Learn about the payments to recover some of the costs of managed isolation and quarantine. People are tested for COVID-19 around day 0/1, day 3 and day 12 of their stay, and they must test negative before they can leave. MIQ is in constant liaison with airline carriers who advise us of the changes to flights. For further help using the Managed Isolation Allocation System: © Ministry of Business, Innovation and Employment. Managed Isolation Allocation System – other languages, Exemption to join someone in managed isolation, Find out more about New Zealand's border restrictions, Managed Isolation Allocation System online portal, Find out more about being in managed isolation. Releases from managed isolation are only issued in very limited circumstances, and where the public health risk is low and can be managed. Kiwi UFC middleweight champion Israel Adesanya has been left stranded overseas and will be forced to spend Christmas in quarantine due to New Zealand's new managed isolation travel voucher … Select the intended day of arrival in New Zealand for the individual or group. While our borders are closed, New Zealand citizens and permanent residents have a legal right to come home. If you purchased your flights before the allocation system went live you need to register an account on the Managed Isolation Allocation System, enter your passenger details and select your intended date of arrival. Photo: 123RF Travellers are now required to have a voucher for a bed in a facility before boarding an international flight to New Zealand. Airlines will not be permitted to board you if you do not have a voucher, unless you are exempt from using the Managed Isolation Allocation System. While our borders are closed, New Zealand citizens and permanent residents have a legal right to come home. If your airline changes your flight details more than 48 hours in advance of your departure (e.g. The companies say the decision is based on managed isolation facilities in New Zealand reaching capacity. Related News This includes travellers returning from Australia," they say. Where these individuals are required to enter managed isolation or quarantine, their allocations will be managed separately. Travellers may also be asked to show their voucher at transit points on their journey to New Zealand. Both types of facilities are located within hotels. The flight number that is required to obtain a Managed Isolation Allocation System voucher is the final flight arriving into New Zealand. We improved the format of these on Friday 4 December 2020. Evidence required: Must be on the Crew manifest or have confirmation from the airline that they are repositioning, have confirmation that they have stayed airside en-route to NZ, and have confirmation that they are crewing out on the next flight, Evidence required: Evidence of association with Antarctic programme, Evidence required: Official confirmation of exemption. Register for a voucher for managed isolation (external link). Quarantine-free travel to New Zealand from the Cook Islands will commence from 21 January 2021. Evidence required:  Crew manifest or confirmation from the airline that they are repositioning. Katie Todd, Managed Isolation & Quarantine reporter @Katietodd_NZ katie.todd@rnz.co.nz. Each Alert Level tells us what measures we need to take. Airlines have been encouraged not to reschedule flights in that period where possible, as there may be some dates for which we are unable to issue vouchers. New Zealand military personnel enter the Sudima hotel in Christchurch, where international fishing crews are being quarantined. Before you book your flights you should first check the Managed Isolation Allocation System to see if there are spaces available for the time you plan to arrive in New Zealand. "Travellers are legally required to have a voucher before flying if they are arriving in New Zealand after 12am, 3 November 2020. This includes travellers returning from quarantine-free entry to Australia. If you are able to book a new flight which lands the day before, or the day after, your original arrival date, please email. If you have queries about changes to your flight, please email flightchanges@miq.govt.nz with a copy of your original flight ticket and your voucher, and details of the new flight number. New Zealand is taking the term ‘lockdown’ to a whole new level. Health and wellbeing information including how to access healthcare, mental wellbeing, family and sexual violence prevention and advice for people at risk. Top New Zealand doubles player Michael Venus is confirmed to play at the season-ending ATP Finals in the London. They cannot finalise a sale date until she secures flights back to New Zealand and managed isolation vouchers - with the UK's lockdown preventing her from staying in a hotel. We encourage you to book in early to the Managed Isolation Allocation System, as this is the best way to guarantee your place. Please note: This content will change over time and can go out of date. A small number of people will be exempt from using the Managed Isolation Allocation System and from presenting a voucher or other confirmation of allocation when boarding their flight. Air passengers from the Cook Islands can resume quarantine-free travel into New Zealand from 21 January. No, securing a Managed Isolation Allocation System voucher does not give you entry permission to New Zealand. The New Zealand Initiative think tank is calling on the government to ensure spaces in managed isolation are available for skilled workers. "The system is not fit … If you have tested positive for COVID-19 as part of the pre-departure testing requirements, you will not be able to travel to New Zealand at this time. Those returning to New Zealand have a responsibility to do their part to stop COVID-19 spreading. Space in managed isolation is extremely limited. According to the latest MBIE managed isolation and quarantine daily 14-day forecast, spaces in MIQ facilities are "extremely limited" until March, but … have symptoms or test positive for COVID-19, you will isolate in a quarantine facility or separate area. If your airline cancels your flight and has not contacted us to reschedule your allocation to another flight, you have three options: If you are travelling alone, complete an ‘individual registration’ and receive one voucher. Don’t worry if you’re not already an Airpoints member you can join for free.. Once the voucher is credited to your Airpoints account as well as booking a flight you can make purchases from the Airpoints™ store.You can also use your Airpoints to book a rental car or buy travel insurance. Airlines will ask travellers to present their voucher, either a printed physical copy or on their mobile device, before boarding their flight. If you are able to book a new flight which arrives in New Zealand on the same day as your original flight, you can update your flight details by selecting the ‘Change flight’ option in step 3 of your registration. There are no exemptions from quarantine for people with COVID-19 symptoms. Find out who is exempt from using the allocation system. A 14-day stay in managed isolation, starting on this day, will be held for 48 hours while they book their flights. People using the Managed Isolation Allocation System will be able to note dietary requirements, accessibility considerations, select double or twin rooms, and list any other needs or requests. You will need to download an updated voucher for the new flight. Air passengers from the Cook Islands can resume quarantine-free travel into New Zealand from 21 January. Air New Zealand says people caught out by the requirement to have a managed isolation voucher before flying to this country can change their flights. $3,100 for the first or only person in the room (whether that is an adult or a child) with $950 for each additional adult and $475 for each additional child (3-17 years old, inclusive) sharing that room, all GST inclusive. The Government recovers some of the costs for managed isolation. Travellers will be asked by airlines to present their Managed Isolation Allocation Voucher at check-in or when boarding their flight to New Zealand using either a printed physical copy or on their mobile device. Email: flightchanges@miq.govt.nz and include in your email a copy of your voucher and your requested changes. Spaces in managed isolation are extremely limited, but may become available as travel plans change. Evidence required: Official proof of designation, Evidence required: Official letter from the Minister under the COVID-19 Public Health Response Act 2020, Contact the MIQ Service Centre, details are on. He says he supports managed isolation and quarantine in New Zealand, but that the voucher system is leaving people behind. However, we do recommend that you check the system for any updates to your voucher where possible or if you are unsure. Please check the system as close as possible to your new flight to ensure we have time to process these updates. Find our daily snapshot data below. For more information please refer to the Ministry of Health website.. Find out more about New Zealand's border restrictions(external link) — Immigration New Zealand. Pre-departure testing for arrivals into New Zealand, Quarantine-free travel from the Cook Islands to New Zealand, Protect yourself and others from COVID-19, Financial support for individuals and whānau, Financial support for foreign nationals stranded in NZ, Financial support for communities and clubs, Information for whānau, hapū, and iwi Māori, He kupu āwhina i ngā marae | Guidance for marae, Visiting an Aged Residential Care facility, Register for a voucher for managed isolation, Costs for managed isolation and who needs to pay, Exemptions from managed isolation and how to apply, do not have symptoms, you will isolate at a managed isolation facility. Only complete a ‘family registration’ if everyone in the group wishes to share rooms for the duration of their managed isolation. The Niuean Health department is calling for more vouchers to be made available to medical patients being referred to New Zealand for treatment. You will receive one voucher for each family registration. This includes travellers returning from quarantine-free entry to Australia. If you do not hold a voucher, you will be refused boarding. You can request an emergency allocation if: The managed isolation and quarantine website has details about the travel categories permitted for emergency allocation, and what supporting evidence you need. a delay due to mechanical issues), the airline will work with the New Zealand Government to manage the rescheduling of your allocation with your new flight details. Information about arriving in New Zealand and needing to do managed isolation and quarantine. The voucher that is issued by the isolation facility has to be presented at the airport to board a flight. This is to share the costs in a way that fairly reflects the benefits to both the New Zealand public of having a robust system, and those who leave and enter the country. Find out about exemptions for exceptional circumstances and complete the form. See the PDF links at the bottom of this page if you would like to see previous versions. If you are unable to find a flight within those timeframes, you need to cancel your voucher and select the next available allocation date in the Managed Isolation Allocation System which matches your new flight booking. They will remain there for at least 14 days and must test negative for COVID-19 before they can go into the community. Evidence required: Official Letter confirming that they are escorting or returning from a medical transfer, Evidence required: Official Letter confirming that they are escorting or returning from escorting a medical transfer. Advice on international travel, what happens when you arrive in New Zealand, and how to safely travel within New Zealand. The Government is extending pre-departure testing to all travellers to New Zealand, except those from Australia, Antarctica and most Pacific Islands. Any exemption is from being in managed isolation, not from having to isolate. Find the latest news, legal documents, government helplines, and other resources. You can get your voucher by registering on the Managed Isolation Allocation System online portal(external link). You will then be able to download an updated voucher. Communications toolkit Air passengers from the Cook Islands can resume quarantine-free travel into New Zealand from 21 January. Return to the website and enter these flight details into the system to confirm the managed isolation allocation. Get your voucher by registering on the Managed Isolation Allocation System. Find out more about charges for managed isolation. There is no fee for getting a voucher. If the flight is not listed, please check with your airline for your flight details and ask them to update their flight schedule with us. Advice and support for businesses and employees, including what to do if you are experiencing financial distress. Find out about exemptions for exceptional circumstances and complete the form. The system will allocate you, or you and your family, to a managed isolation facility for a 14-day stay. Currently, quarantine-free travel is only available one way, from the Cook Islands to New Zealand. By completing 14 days in managed isolation or quarantine, we can ensure people do not have COVID-19 before returning to our communities. On this page. Those returning to New Zealand have a responsibility to do their part to stop COVID-19 spreading. From 21 January, passengers from the Cook Islands can resume quarantine-free travel into New Zealand. The trio were scheduled to arrive back in New Zealand on Monday, but the recently introduced isolation voucher system meant they couldn't secure a place in quarantine until mid-December. Do you wish to apply for an exemption? You are legally required to have a voucher before flying to New Zealand. You will still need to be exempt from New Zealand's border restrictions or have been granted a border exception and hold a valid visa to be able to travel to New Zealand. Learn more about pre-departure testing. Emergency allocation requests (external link). you are legally entitled to enter New Zealand under our current border settings, your travel is time-critical — within the next 7 days, you have registered in the Managed Isolation Allocation System and you have not been able to book an allocation for the date you require urgent travel, your circumstances fall within 1 of the 2 categories permitted, and. 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